Kingston Interpreting Service

Kingston Interpreting Service (KIS) can support you to communicate more effectively with customers whose first language is not English through the provision of language support services.

These services include:

• British Sign Language
• Face to face interpreting
• Telephone interpreting
• Video interpreting
• Translation of documents

We offer:

• a confidential and personal service
• access to more than 180 professional interpreters
• experienced officers who understand your requirements and needs
• a responsive service that delivers work accurately and on time
• value for money

Booking an interpreter

Existing customers can book online

First time booking please use the online form

It is advisable to make your booking in advance, however we can accommodate short notice requests where required. Any short notice requests must be made by submitting this form

Please note that a password will be required to access the booking system - call us to obtain a password.

Before booking an interpreter, please ensure you have read all the relevant information on our pages. This includes guidance for face to face interpreting, the telephone interpreting service and British Sign Language (BSL) interpreting.

Cancellation of bookings

Bookings for spoken languages cancelled within 24 hours notice will be fully chargeable.

BSL cancellation charges are:

• 14 to eight days notice - 50% of the total charge due
• 7 or less days notice - 100% of the total charge due

Before booking an interpreter, please ensure you have read all the relevant information on our pages. This includes guidance for face to face interpreting, telephone and video interpreting service and British Sign Language (BSL) interpreting.