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  • Dealing With Pests

    If you are a Council tenant and are concerned about pests please raise a request for pest control via AXIS on 020 8547 5003 selecting Option 3 (Housing) then Option 2 (Housing Repairs) and Option 2 (non-gas related repairs).

    https://www.kingston.gov.uk/environmental-health/dealing-pests

  • Council housing repairs

    Axis will contact you by letter when your annual check is coming up to make a convenient appointment with you.

    https://www.kingston.gov.uk/council-houses/council-housing-repairs/4

  • Annual Housing report

    From 1 July 2021 Axis took over the call centre for repairs.... This has reduced the call answer times for residents, enabling Axis to follow up on and focus on urgent repairs.... From 1st July 2021 Axis have now taken on the reporting of repairs.

    https://www.kingston.gov.uk/housing-policies-reports/annual-housing-report