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  • What to do if I am sick or in an emergency

    You can also go online www.111.nhs.uk (for assessment of people aged 5 and over only).... You will be asked for some details, such as your name and address.... If you do not speak English, you will need to either request an interpreter in English at the beginning of the call or ask a friend or relative to make the call for you to ask for an interpreter.

    https://www.kingston.gov.uk/arriving-uk/i-sick-emergency

  • Right to Buy Information for Tenants

    However, you may not get good advice from them... Sometimes, you are asked to pay for things that you can get for free.... We are here to help you and our advice costs nothing.

    https://www.kingston.gov.uk/council-houses/buy-council-home/5

  • Getting healthcare

    You normally have to pay for dental care in the UK.... If you are under the age of 18... If you require urgent dental care either:

    https://www.kingston.gov.uk/arriving-uk/getting-healthcare/5

  • Bid for a property

    you bid in error... If you do not agree that you refused a property offer unreasonably, you can appeal.... We tell you how to do this when we write to you.

    https://www.kingston.gov.uk/housing-options-advice/bid-property/3

  • Report a quality of care concern

    If we need more details from you, we will contact you.... If you need support to fill in this form, you can get an advocate to help you.... If we need more details from you we will contact you.

    https://www.kingston.gov.uk/adult-social-care/worried-quality-care

  • New consumer standards for social housing

    We want you to be happy with the services you receive and we value your feedback.... keep you up to date with progress,... If you would like:

    https://www.kingston.gov.uk/council-houses/new-consumer-standards-social-housing/2

  • Am I eligible for care services?

    what you need help with... What you need help with... If you have less than £23,250, you could qualify for help towards the cost of your care.

    https://www.kingston.gov.uk/social-care-assessments/i-eligible-care-services

  • Get involved in decision making

    When you register to speak we'll let you know if anyone has registered to object.... You may find it helpful to make some notes on what you want to say, so that you make the most of your speaking time.... You need to arrive by 7.15pm so you can meet our staff and go through the arrangements, like where you will be sitting.

    https://www.kingston.gov.uk/consultations/get-involved-decision-making/3

  • COVID-19 guidance on park use

    If you are planning to visit one of Kingston’s open spaces it is vital that you take the following steps:... Please make sure you all wash your hands before you leave home to visit the playground, and when you return from your visit.... Please bring hand sanitiser with you and make sure you and your family use it before and after using the equipment - this will help to keep you and others safe.

    https://www.kingston.gov.uk/parks-sports-leisure-1/covid-19-guidance-park-use

  • House in multiple occupation (HMO)

    You can get discounts if:... If you need to change or vary your HMO licence you can apply online or download an application form and return to us.... You can get a discount of 50 per cent if you are a registered charity. 

    https://www.kingston.gov.uk/landlords-1/house-multiple-occupation-hmo-mandatory-additional-licences/2