Antisocial behaviour

If you have previously reported ASB and feel that enough action has not been taken, an ASB case review (formerly known as a community trigger) can be activated. 

The Safer Kingston Partnership (SKP) will then review their response to your reports.

The ASB case review has been designed to make sure that we work together to try to resolve your issue through talking together, sharing information about the problem and acting collaboratively.

The ASB case review can be used to report persistent antisocial behaviour. This cannot be used to report a crime and does not replace the organisation's own complaints procedures. The ASB Case Review is also not for reporting antisocial behaviour. If you need to report antisocial behaviour, see reporting antisocial behaviour.

When to use the ASB Case Review

If you have reported 3 separate incidents of antisocial behaviour in the last 6 months to the Council, Police and/or a registered housing provider (social landlord) and believe that the problem is persistent, the Safer Kingston Partnership may be required to review their response under the ASB case review scheme.

In order to activate the ASB Case Review you must:

• have made all the reports within a 6 month period.
• have reported each incident within 1 month of it happening.
• have written consent if using it on behalf of someone else.
• not have an ongoing report that is still being dealt with.

The reports do not need to have been made to the same organisation - they can each have been made to different organisations such as the Council, police and a registered housing provider (social landlord).

How to refer

You can either complete the ASB Case Review referral form or write to us. You will need to provide details of each time you have reported antisocial behaviour, including:

• details of each previous report
• the organisation you previously reported to
• reference numbers for each report 
• the person you spoke to in the organisation

To refer complete the ASB case Review referral form.

You can write to: Safer Kingston Partnership, Guildhall, Kingston upon Thames, KT1 1EU.

 If you are writing to us include that you wish for an ASB Case Review to be activated. 

Next steps

If your case meets the criteria you will be notified within 5 working days. Your case will be reviewed and recommendations may be made as to how the case will progress. We will report back to you within 15 working days.

A response will be sent to you from the antisocial behaviour and community resilience officer on behalf of the Safer Kingston Partnership, detailing the action taken with suggestions on how the partnership can attempt to resolve the antisocial behaviour.

ASB Case Review Data

More information on the ASB case review can be found on the ASB Help website.

Police Victims Right to Review (VRR) Scheme

If you would like for a review of a police decision not to charge a suspect, you have the right to a VRR (Victims Right to Review) Scheme. You can request this within 3 months of receiving the police decision not to charge someone, or that the case does not meet the test for the Crown Prosecution Service (CPS) to charge someone.

For more information on the VRR Scheme, or to apply, visit the Met Police Website