Appeals - How to challenge a penalty charge notice
If you think we have issued you with a penalty charge notice (PCN) unfairly, you can challenge it. The simplest and quickest way of challenging a PCN is to complete the online form.
If you have any evidence you wish to submit you will be able to upload files during the process.
If you wish to challenge more than one PCN you will need to submit an individual appeal for each one.
Make the challenge as soon as possible
Your penalty charge 'notice to owner' or 'enforcement notice' will explain how long you have to respond by making payment or contacting us. You should respond as soon after receiving the notice as possible or you may lose your right to challenge the penalty. If we receive your challenge within the discount period stated on the PCN then you will be offered a further opportunity to pay the discount amount if the PCN is upheld.
Please note that if a warrant has been issued you will need to contact the enforcement agents directly.
Further information about challenging a PCN or taking your case further is available from the Parking and Traffic Appeals Service and GOV.UK.
Read this before making a challenge online
Details about your PCN and the photographic evidence linked to it can be seen when you select 'challenge a penalty charge notice'. You can also see CCTV evidence for penalty charge notices starting with QT.
To view CCTV evidence for penalty charge notices starting with KT, please select Viewing CCTV evidence for a PCN starting with KT.