Your account for Kingston online services You can make payments online, view your account balance, set up or change a direct debit and view your instalments. Set up a direct debit Set up or update a direct debit to pay your business rates. Pay online Pay your business rates online using a credit or debit card. Pay by phone Pay your business rates over the phone using a credit or debit card. Other ways to pay Pay your business rates by standing order. What happens if I don't pay my business rates on time? We explain the recovery cycle which begins when a payment is late.