Trading Standards

Citizens advice

We encourage honest business within the borough and protect our residents from rogue traders.

The Citizens Advice Bureau is the best place to start if you need advice on:
  • faulty goods
  • poor service
  • rogue traders

Their Citizen's Advice Bureau website is dedicated to protecting your consumer rights and helping you solve problems. If you can’t find the answer online you can contact the Citizens Advice Bureau for help.

All queries regarding Trading Standards issues are dealt with by the Citizens Advice Bureau first. They pass on any requests for business advice or situations where Trading Standards law may have been breached. We also access their database so we can monitor complaints and trading practices.

Our page Further help online provides links to various websites that can help you protect your consumer rights.