Statement on power disruption at Guildhall complex - Oct 2024

The power disruption at the Guildhall offices has now been fixed. Council phone lines are operating as normal and IT systems are being restored. 

Some services may be experiencing backlogs as online systems are returned to full operation in phases. However arrangements continue to be in place to ensure any disruption is minimised and residents can access the services they need. 

The Guildhall 2 building has reopened and parking at the Guildhall site has returned to normal operating arrangements.  

The council website is operating as usual for information and advice and log requests.     

If you need to contact us, you can log your issue online at www.kingston.gov.uk or you can call 0208 547 5000.  

Thank you for your patience as we work to clear any backlogs in services.