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Introducing Cardo Group

Cardo is a leading provider of high-quality repairs, maintenance, and retrofit services for social housing who work across London and throughout England and Wales.

Cardo Group took over the running of Kingston Council’s repairs and maintenance contract in April 2025. 

You’ll see their vans and staff wearing Cardo uniforms delivering services in Kingston Council homes and in the community from April 2025.  

Cardo will be arranging opportunities for residents to meet the team and listen to your views on how repairs services are delivered. 

Cardo taking over Kingston’s repairs and maintenance service

You may have seen that our previous contractor, Breyer Group, has appointed administrators and that the future of the company is uncertain. 

The administrators granted Cardo exclusive rights to complete an asset sale and, following legal advice and a robust and compliant process, the council completed a novation that allows Cardo to take over the existing contract under the same terms and conditions. The council is working with Cardo to minimise disruption to residents and ensure a continuous repairs service remains in place.  

Cardo’s commitments to residents and the council

We know that residents provided a huge amount of input into designing how the housing repairs and maintenance service should run. 

We can assure you that Cardo is fully committed to delivering against the priorities set by residents.

Cardo has made a range of  commitments to the council and residents on how the repairs service will be delivered. These cover areas like:

• A dedicated contact centre to make it easier to book a repair and talk to us.

• A free handyman service to help residents with mobility issues carry out repairs in their homes. 

• A team focused on dealing with issues around damp and mould. 

• A plan to help the council collect better information on people’s homes, so that investment can be made in the right areas. 

• A team of resident liaison officers who will meet with and talk to residents ahead of any improvement works in people’s homes. 

• Regularly meeting with resident groups to make sure that their feedback is informing how the service is run and improving. 

• Making sure local suppliers are used to deliver works where possible. 

• Staff dedicating time and resources to supporting local community projects. 

Over the coming weeks, Cardo will be working with the council and resident groups to see what is working well and what can be improved. 

Emergency repairs are being prioritised during the transition. Some non-emergency repairs have been rescheduled while we move to the new service. We apologise for any inconvenience.      

Residents can continue to report repairs as normal through the council website: www.kingston.gov.uk/repairs 

What will this mean for staff working in the repairs service?

The majority of staff that were employed by Breyer to deliver the Kingston repairs service have been transferred over and are now employed by Cardo.